Platform support that keeps you moving forward
Be it IncentiHub or IncrediHub, we take care of the PaaS essentials so
you can focus on what matters most – your growth. From managing licenses and maintenance to handling upgrades, updates, and critical fixes, our platform support ensures your systems stay secure, current, and business-ready.
Grow with IncentiHub ➜
Reliable production support backed by clear SLAs
Our proactive support ensures your GrowthOps platforms run seamlessly and scale effortlessly post go-live.
We back this with clear SLAs, rapid resolution, and the flexibility to adapt as your business evolves.
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Initial setup and integrations
to get you up and running fast
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Configuration updates
across the front end and core modules
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Data management
to ensure friction-free assimilation of data
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L2/L3 support
for issue resolution beyond basic troubleshooting
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Daily housekeeping
to ensure smooth, uninterrupted operations
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Master maintenance
so your business rules stay current and accurate
Robust infrastructure with 99.5% uptime
We manage the complete infrastructure stack so your applications
run with guaranteed availability, security, and performance. With 99.5% uptime and enterprise-grade safeguards, you get peace of mind
without the operational overhead.
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Cloud deployment
tailored to your scalability and compliance needs
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End-to-end setup
of servers, OS, databases, security, and all pre-requisites
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Infrastructure administration,
including automated backups, redundancy, and system
health monitoring
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On-demand simulation/test environments
to validate changes before production
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IndusFace Web Application Firewall (WAF) and DDoS protection
to validate changes before production
Insightful reporting for every role, every decision
Get the insights you need to drive smarter decisions for your business. From standard reports for finance, ops, and sales to custom reports that help meet regulatory requirements, we
have got you covered!